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Website maintenance services

We keep your site working and your changes moving.

Updates, backups and form tests every month, plus what your team asks for. A short report shows what we did.

Get a free site check What’s in the plan
Plan from
$X a month
Requests included
8 hours

No long contract. Every account stays yours.

Four weeks on the plan. Updates are tried on a copy of the site every two weeks, a backup is restored to prove it works, and two requests go live. When an update broke a form on the copy, we fixed it before it reached the site. The month ends with a short summary.

The routine

What do website maintenance services include?

Website maintenance is the regular work that keeps a site safe, working and up to date after launch. Ours runs on a fixed schedule, so nothing waits for someone to remember it.

Every day

  • Backups saved off your server and kept for 30 days
  • Security scans and downtime monitoring

Every two weeks

  • Updates tried on a test copy of your site, then applied
  • Key pages and every form checked after each update
  • Urgent security fixes within one business day

Every month

  • A backup restored on a test copy, to prove it works
  • A test inquiry followed to your CRM and analytics
  • Speed and broken links on key pages
  • A short report of what we did

Plus 8 hours a month for what your team asks for. How requests work →

We work on WordPress, Webflow and other popular platforms, after a first look. On hosted platforms like Webflow, the platform handles updates, security and backups, and we do the rest: forms, tracking, speed, links, your changes and the report.

The inquiry path

Will our forms and tracking keep working?

A form can stop sending after an update, and nobody notices until sales asks where the inquiries went. So after every update we test each form, and once a month we follow one inquiry all the way.

  1. The form sendsOn desktop and phone, with the thank-you message.
  2. The email arrivesIn the right inbox, not in spam.after every update
  3. Your CRM gets itWith the page and source it came from.once a month
  4. Analytics records itOnce, in your analytics and ad accounts.once a month

We filter test inquiries out of your analytics reports, so only real ones count. No CRM? We check the email and analytics. If any step fails, we treat it as urgent.

Requests

How fast will you make our changes?

If the site is down or a form stops sending, we start the same business day. Small changes take 2 to 3 business days.

  • Urgent

    Same day

    to start, on business days

    The site is down, or a form stopped sending.

    Hacked while on our plan? We clean it up at no extra cost.

  • Changes

    1 business day

    to reply

    New pricing, a team photo, a fixed link or a new page from your templates.

    Small ones are done in 2 to 3 business days, bigger ones get a date when we reply. All come out of your 8 hours.

  • Bigger work

    Estimate first

    before work starts

    A new section, a new feature or a new kind of page.

    You approve the hours before we begin.

Automatic monitoring watches your site around the clock. People reply on business days.

Monthly report

How will we know the work was done?

Every month you get a one-page report in plain words: what we checked, what we changed, what broke and how many hours we used.

Monthly report

October

Our report format, filled in for a typical month

Checked

Updates tried on a test copy, then applied
2 times
Backups saved off the server
Every day
A backup restored on a test copy
Worked
Test inquiries through 3 forms, after each update
All arrived
One inquiry followed to the CRM and analytics
Recorded once
Speed and links on key pages
No issues

Changed

New case study page
3.5 h
Pricing updated on 3 product pages
1.5 h

Fixed

An update broke the quote form on our test copy. We fixed it there, then updated your site.
Never reached your site

Hours

5 of 8 used. 3 carry over to November.

Next month

A product page for the new filter line, about 4 hours, once your photos arrive.

Getting started

Can you take over a site another agency built?

Yes, on the same plan. We just look at what’s there first: the first two weeks go to that, then the monthly schedule starts.

Week 1

  1. AccessYou add us with our own logins. Every account stays in your company’s name.
  2. InventoryPlatform, plugins, hosting, forms, tracking and who uses what.

Week 2

  1. Backups and a test copyBackups moved off the server, a test copy set up, a restore tried.
  2. First fixesWe fix what’s risky and send a short note on the state of your site.

If the site needs more than the plan covers, for example years of skipped updates, we estimate that work before we start. Sites we built go straight to the monthly schedule.

If you leave

Give us 30 days’ notice. You keep every account, a full copy of your site and your reports. No exit fee.

Team

Who will look after your site?

Our team also runs SEO, ads and conversion work for clients. We know what a broken form costs.

  • Mikhail Sezemov MikeHow buyers find you
  • Alex Petrov AlexWhat happens when they do

Alex personally oversees every website project.

  • Anastasia AnastasiaProject Manager. Takes your requests, runs the schedule and the report, and oversees the development work.
  • Natalia NataliaDesign Lead. Designs new pages and changes in your site’s style.
  • Dmitry DmitryMarketing & SEO Lead. Checks your forms, tracking, speed and links.

Across the agency

  • 2015founded
  • 100+client projects
  • 10+countries
  • 20+industries

Most of our clients come to us through a recommendation. About us →

Pricing

How much does website maintenance cost?

Our maintenance plan starts at $X a month. It covers the whole routine above, plus 8 hours a month for your requests.

Maintenance plan

From

$X

a month

Included

  • Everything in the routine above
  • 8 hours a month for your requests
  • Cleanup if the site is hacked while on our plan
  • A short monthly report

How the hours work

  • Unused hours carry over one month, then expire.
  • Every change and fix comes out of your hours, and the report shows what you used.
  • Fixing what our own update broke isn’t counted.
  • Work beyond your hours is estimated first and starts only with your approval.

What moves the price

  • Many plugins or integrations to keep working
  • More hours for changes each month

Not included

Online stores, hosting fees, plugin and software licenses, a new site or a redesign, ongoing SEO or ads, and cleanup of a site that’s already hacked when we take it over. We tell you before we start if you need any of them.

We quote your plan after the free site check. Once you approve it, it doesn’t change without your OK. Month to month, with 30 days’ notice to cancel.

Get a free site check

Questions buyers ask

Before you sign a maintenance plan

The short answer comes first. Open any question for the detail.

Does a website need monthly maintenance?Yes, if it brings in inquiries.

Platforms and plugins release updates all the time, and many of them close security holes. Patchstack counted more than 11,000 new security flaws in WordPress plugins and themes in 2025, nine in ten of them in plugins. A site can also break quietly: a form stops sending, tracking stops counting. A regular routine catches both early, before they cost you leads.

Can I hire someone to manage my website?Yes. That’s what this plan is for.

Many companies rely on one freelancer, and the site waits when that person is busy or gone. With web maintenance services like ours, you get a team with one contact: Anastasia takes your requests and Alex oversees the work. Every account stays in your company’s name, so you’re never stuck with us.

Do we need maintenance if our hosting is managed, or the site is on Webflow?Yes, for everything the host doesn’t touch.

Good hosts and platforms like Webflow look after the server, and some run updates and backups. They don’t test your forms, check that inquiries reach your CRM, keep your tracking working or make the changes your team needs. We look at what your host already does, so we don’t do it twice.

Can our team still edit the site?Yes. It’s your site.

Your team keeps its own logins and can edit pages as before. Let us know about bigger changes you make, so our checks know what to expect. If a change on your side breaks something, we fix it like any other request.

Do you host websites?No. Your site stays with your host.

We work on the hosting you already have. If it’s slow or unreliable, we recommend a better one and can move the site for you, with an estimate before we start. Hosting fees go from you straight to the host.

What if our site gets hacked?On our plan, cleanup costs nothing extra.

We start the same business day: restore a clean backup or remove the malicious code, close the way in, change access and tell you what happened. No one can promise a site will never be attacked. Tested updates and backups make it much less likely and much easier to recover. If your site is hacked right now and isn’t on our plan, tell us in the form. We’ll reply within one business day.

Will you work with our developer or another agency?Yes. We agree who does what.

Many companies have a developer or an agency for bigger projects. We agree who handles updates, who publishes changes and how we keep each other posted, so nobody overwrites anyone’s work. If they build something new, we test it like the rest of the site.

Can AI maintain a website?It helps. It can’t be in charge.

We use automated tools for scans, backups and alerts, and AI to sort issues and draft faster. Deciding whether an update is safe, testing a form end to end and fixing what broke takes people who know your site.

Contact

What’s at risk on your site?

Send us your site. You don’t need to give us access to anything.

What happens next
  1. 01We confirm the details within one business day.
  2. 02Before the call, we look at what anyone can see: speed on a phone, when your security certificate and domain expire, broken links, and whether your forms load and your tracking is in place.
  3. 03On a 30-minute call, we show you the three biggest risks we can see from outside. Then a plan and a price, if you want to go on.

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